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Cutvey uses email sign-in codes instead of passwords. Enter your email on the login page and we'll send a one-time code; check spam if it doesn't arrive within a minute. If you use two-factor authentication and lost your device, sign in with one of your recovery codes, then re-enroll from Settings → Security.

Links can expire if you've set a delivery expiry date, and review links change when you share a new version. Open the project, check the share panel, and resend the current link. Clients never need an account; if they're being asked to log in, they're on the wrong URL.

Settings → Team. Invites are sent by email, and each person gets a role (producer, editor, finance, and so on). You can fine-tune what each role can see and do in the same place. Adding a seat past your plan's limit will prompt an upgrade first.

Settings → Plan & Billing shows your current usage against your plan's limits and lets you switch plans. Changes upgrade immediately and downgrade at the next billing date.

Yes. Settings includes a full backup export, and most pages (invoices, reports, profitability) have their own CSV export. Your data is never held hostage.

Use the form below and include the page URL, what you expected, and what happened instead; a screenshot helps enormously. Bugs from paying customers jump the queue, and Studio and Enterprise plans get priority response times.

Studio and Enterprise workspaces can serve their whole portal from a subdomain they own, like portal.yourstudio.com, so clients and crew sign in under your brand. It takes one CNAME record at your DNS host and a click of Verify in Settings → Integrations. The custom domain setup guide walks through every step, including registrar quirks and troubleshooting.

Also Studio and Enterprise: connect a sending subdomain like mail.yourstudio.com and every invite, sign-in code, proposal, and invoice goes out from your address instead of Cutvey's. You add three DNS records that Cutvey shows you, then verify. The email domain setup guide has the full walkthrough.